Frequently Asked Questions

Please read our FAQ before sending us a message.

There is a $5 delivery charge for those living in the same state as our production office of NC.

Please allow for your product to makes it way the postal service.This may take 7-10 days after processing. We will provide you with a tracking number so you can keep track of your parcel.

We at. Haley’s Jewelry Box, pride ourselves in supplying our clients with the best customer experience this why our website says HTTPs://This signifies thatHaley’s JewelryBox.com is secured as is your information. However, if you leave our site to make your payment make sure that those sites are secure before proceeding.

Once we receive your order, the information is sent directly to our production team of handcrafters, wiremasters, and/or installers, once the deliverablescrafted, we will send you an email update,the next email will be the tracking information and your package will be on the way.

Yes, you will receive an invoice once your order is submitted.

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